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Customize Unsubscribe Link Message customize-unsubscribe-link-message

Last update: Fri Jul 21 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

We have always allowed teams to customize their unsubscribe link messaging, but now admins can set the unsubscribe link messaging for their entire team to ensure consistent messaging.

NOTE
You cannot use a third party unsubscribe link with Sales Connect as this information will not be captured back into our database.

Customize Messaging for Yourself customize-messaging-for-yourself

  1. Log in to the web application, click the gear icon on the top right and choose Settings.

  2. Under My Account, select Unsubscribes.

  3. Write out your custom messaging in the text box.

  4. Highlight the text you want people to click on to get to your unsubscribe page, then click the link icon.

    note note
    NOTE
    It will not matter what the URL is that is being hyperlinked. When the email is sent that hyperlink will be converted to our unsubscribe link.

  5. Click OK.

Set Unsubscribe Messaging for Your Team set-unsubscribe-messaging-for-your-team

  1. Log in to the web application, click the gear icon on the top right and choose Settings.

  2. Under Admin Settings, select Unsubscribes.

  3. Customize your messaging and click Save when done.

  4. Select I am setting the default messaging for my team to have the messaging apply to all users.

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