For Emergency Use Only
Sometimes you launch a smart campaign and immediately realize it was a mistake. Here's how to pull the emergency brake and stop the smart campaign mid-run.
1. Under Marketing Activities, select your smart campaign and go to the Schedule tab.
2. Click the Campaign Actions drop-down. Select Abort Campaign.
3. Click Abort to confirm.
Aborting does not undo steps already finished, it just stops more from happening. (Example: Emails can't be undelivered.)
Take a look at the Results tab of the smart campaign to see what actions took place before the abort. You will also find a notification with additional details.
Want to remove a person from the flow in a trigger campaign? Check out Remove from Flow.