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FYI

Marketo is now standardizing language across all subscriptions, so you may see lead/leads in your subscription and person/people in docs.marketo.com. These terms mean the same thing; it does not affect article instructions. There are some other changes, too. Learn more.

Overview

Once a person is being nurtured by an engagement program, you can temporarily pause nurturing for the person using this flow step.

Note

If a person is not a member of the program and runs through this flow step, it will automatically be added as a member and into your first stream.

Usage

1. Select the engagement program.

2. Select Paused as the New Value to stop the person from receiving content.

You can set the person back to Normal if you want them to begin receiving content again.