Documentation Marketo Engage Marketo Guide

Define an Audience by Importing a List define-an-audience-by-importing-a-list

Last update: Fri Jul 21 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Topics:
Email Programs

PREREQUISITES

Once you’ve created an email program, you’ll want to tell it who to send the email to. You can do this by creating a smart list or by importing a list. Here’s how to accomplish this by importing a list.

NOTE

Defining your audience will only work when the email program is not approved.

Any date/time fields being imported are treated as Central Time. If you have date/time fields in a different time zone, you can use an Excel formula to transform it to Central Time (America/Chicago).

Go to Marketing Activities.
Select your email program and then click Import List under the Audience tile.

The list import window opens, click on Browse and select the file you want to import. Once you have selected your list of people, click Next.

note caution
CAUTION
Make sure the list is encoded UTF-8, UTF-16, Shift-JIS, or EUC-JP, and does not exceed 50MB in file size.

Verify that the fields in your file are mapped correctly and click Next.

note tip
TIP
Marketo will remember the mappings for future imports!

Enter a Name for your list and click Import.
Once the import is done, go back to the main program tab. You’ll see how many people will qualify.

NOTE

Definition

Did you notice the Blocked number? This number is a subset of the qualified people and represents people that cannot be sent this email because they are:

Unsubscribed
Marketing Suspended
Blocklisted
Email Invalid
Empty Email

Click the number for a detailed list of people blocked from mailings.

Use the

button on the Audience tile to see how many people qualified to receive the email based on smart list criteria. Subtract the Blocked number from the People number to get the total number of people who will receive the email.

TIP

You don’t have to wait for the list import to finish. You can keep working if you’d like.

Fantastic! Now it’s time to choose an already existing email or to create a new email to send to these people.

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