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If you aren't seeing your calls log to Salesforce, it might be because we can't locate a Lead/Contact in Salesforce.

For calls to log to the correct Lead/Contact, Sales Connect needs to have the Salesforce ID. The best way to add the Salesforce ID to Sales Connect is by using our Push to Sales Connect feature. When you use Push to Sales Connect, we include the Salesforce ID in the contact migration.

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