Many times, sales reps don't have administrative privileges on their laptops, and their IT teams are responsible for installing all software remotely. The Marketo Add-in for Outlook can be installed this way using your Enterprise Key, which can be found in the Sales Insight section of Admin.
The admin must have issued a Marketo Email Add-In License.
If you don't see the View Enterprise Key button, contact [email protected] to enable it.
1. In My Marketo, click Admin and then Sales Insight.
2. Click the Email Add-In tab.
3. Click View Enterprise Key.
4. Copy the Outlook Enterprise License Key and paste it into an email, along with this link, and send it to your IT department for remote installation.
That's all! Next, the sales rep will go through the registration process. You can send them a link to the instructions (see Marketo Related Articles).