Match right leads to right named accounts using Marketo Lead-to-Account matching.
Lead-to-Account Matching is a built-in feature of Marketo Account Based Marketing. It uses fuzzy logic to automatically match leads to the right named accounts in near real-time. These named accounts could be CRM accounts or Marketo companies.
Marketo Lead-to-Account Matching follows a 4 step process:
Step 1 – Our matching process begins by using key information on the lead records, such as:
- Email Domain (e.g. acme.com)
- Inferred company name from IP address
- Company name – This could be CRM account name or lead company name attribute e.g. came from form fill out
Step 2 – We normalize the company names that we find based on various lead attributes (e.g. Acme Inc. and Acme Corp are automatically normalized to Acme). This step ensures we have a single representation of the named account in Marketo, and can see all the leads within a single named account.
Step 3 – We partition matched leads into 2 buckets: Strong Match and Weak Match.
- Weak-matched leads appear on the named accounts which then can be resolved manually.
Step 4 – We present a list of proposed companies with strong and weak matches. When a named account is created based upon one of the proposed companies, we create matching rules to automatically associate new leads (e.g. lead filled out a form) going forward to the right named accounts. This way you can worry less about matching leads and more about obtaining revenue!
Since Marketo Lead-to-Account matching is a built-in feature of Marketo Account Based Marketing, matching leads to accounts happens in near real-time (e.g. the moment a lead fills out a Marketo form, we associate said lead with the right named account). This event can be used to trigger alerts and notify account owners of the new leads that are coming in from their named accounts.
If you use LeanData in Salesforce to do Lead-to-Account matching, Marketo has an integration that will sync those matches to your Marketo instance. To have that feature enabled, please contact Marketo Support.