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FYI

Marketo is now standardizing language across all subscriptions, so you may see lead/leads in your subscription and person/people in docs.marketo.com. These terms mean the same thing; it does not affect article instructions. There are some other changes, too. Learn more.

Did you know Marketo syncs from your Salesforce database? It syncs, waits 5 minutes, then syncs again. All day, every day. Here are some details about how Marketo treats Salesforce leads specifically.

Sync Direction

The lead (person) and contact sync is bidirectional. If you make changes to a record in either Salesforce or Marketo, your updates will be reflected in both systems. 

What if changes are made in both systems at the same time?

Marketo wins. It's rare that this sort of collision of data occurs.

Can I create a lead in Salesforce using Marketo?

Yes, use the Sync Person to SFDC flow action. This will create a lead in Salesforce if the lead doesn't exist. 

Can I manually force a sync of a person in Marketo to a lead in Salesforce?

Yes, use the Sync Person to SFDC flow action and it will sync in real-time. 

Does every single standard field sync to Marketo?

No, not all the standard fields are useful. All custom fields can be part of the sync. 

Note

Marketo will only sync the fields that your Salesforce sync user has access to.

Will Marketo respect the Salesforce validation rules?

Yes. The sync will fail if the data format is wrong or missing required field information. Marketo will log the result in the leads Activity Log if this happens.

 

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