For Emergency Use Only

Sometimes you launch a smart campaign and immediately realize it was a mistake. Here's how to pull the emergency brake and stop the smart campaign mid-run.

Under Marketing Activities, select your smart campaign and go to the Schedule tab.


Click the Campaign Actions drop-down. Select Abort Campaign.

Click Abort to confirm.

Aborting does not undo steps already finished, it just stops more from happening. (Example: Emails can't be undelivered.)

Always double-check your work, but this emergency brake may come in handy in the future.

Take a look at the Results tab of the smart campaign to see what actions took place before the abort. You will also find a notification with additional details.

Want to remove a person from the flow in a trigger campaign? Check out Remove from Flow.